MARKETING · CONTACT
Contact us
We're here to help. Choose the right channel for your question.
We respond to all inquiries within 24 hours on business days.
01 · CHANNELS
Pick the route that fits.
02 · RESPONSE SLA
How fast we’ll get back to you
Tiered first-response + resolution targets. Paid plans add dedicated channels and out-of-hours coverage.
| TIER | FIRST RESPONSE | RESOLUTION | CHANNELS |
|---|---|---|---|
Free | Best-effort | Best-effort | Email, Discord |
Paid | < 4 h business | < 1 business day | Email, Discord, dedicated Slack |
Custom / volume (on request) | < 1 h, 24/7 | Per contract | All + on-call phone |
03 · SEND A MESSAGE
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